I'm emailing this comment for you to ensure that AA may possibly much better manage to motivate workers to generally be extra courteous when items go wrong.Shopper service might make such a distinction for anyone using your service.
I was excited to get to the 3 million mile amount on American Airlines and to be awarded a Method Wide upgrade. While my husband and I have a holiday vacation vacation booked on American to Frankfort, Germany in April, I made a decision I wish to use our Update and possess Yet another holiday vacation excursion to London. This was not prepared, but because of the update we made a decision to have an extra vacation.
I attempted getting in contact with AA for restitution and acquired a “form letter” apologizing for my encounter.
I are about the cellular phone for 3 hrs trying to resolve a problem where by my bag was split open up and my belongings lacking.
You see a carefully associated example of this with American Airways. I lately took a trip plus they by no means bought me to my location.
I a short while ago experienced a flight cancelled by American Airlines and stood within a line for forty five minutes to have rebooked on A different flight. I had been stunned to find out which the gate agents didn't Have a very perspective to the accessible USAIR flights.
I are already touring with American Airways for quite some time now and am now pretty stunned at a modern prevalence. I had just gotten back from getaway to discover that my suitcase was lacking. American Airlines instructed me I had been speculated to get it back again the next day, nevertheless I only bought it 2 days later on and located that my suitcase had been ripped open and destroyed.
I'm composing to inform you of my Terrible experience traveling on American Airways. First off, I had been verified on flight # 1696 from New Orleans to Chicago for your five:15 departure on seven/nine/07. Evidently following a number of variations to this departure time with little if any conversation from an Airline representative regarding the hold off (right until the flight time elapsed and no updates were being designed) I inquired and figured out that the hold off was a direct result of inclement weather. Upon arrival to Chicago’s O’Hare Airport, I acquired that right after presenting to my departure gate for my connection, that the flight # 4169 departed below 20 minutes just before my arrival in the gate.
So far you've designed us drop 24 several hours of our holiday We work hard for time off function and within your times have brought about us reaching our vacation spot A single Complete Working day Later on. Not a pleased shopper and can distribute the term.
My family just traveled from Boston MA to Charlotte NC and experienced a horrible knowledge boarding the aircraft. Each my children have disabilities and we were produced to board the plane very last. I'm not delighted with how your airline treats youngsters with disabilities. A policy alter should be created.
I just acquired from the mobile phone with Connie Sanders within the DFW office. I questioned for her name because she was so form and helpful to us. I have hardly ever encountered anyone so helpful and caring. If all of your representatives may very well be like her you would have a wonderful airline.
I booked and paid for our vacation for travel March ten, 2016. These tickets weren't low-priced and I get more could have used miles. As I booked the trip early and there gave the impression to be an abundance of Business enterprise Seats, I used to be assured that we'd have the ability to use my Improve. In reality, I used to be told there was no person booked in Company and it “looked good” for an upgrade.
I referred to as am. air on 3/25/sixteen to question if on the return inter-nationwide flight if I could spend the evening in the plane improve city, (where by we very first enter the United states prior to happening to complete the flight house), to relaxation, and pick the battle up the following day With all the exact ticket to fly household. I’ve accomplished this prior to coming residence from Europe with out a problem. I also pointed out that I was acquiring the tickets with my visa factors.
was in Haiti August seventeenth,went for the airport eleven-30am as well as flight was to depart with the US at 1pm and was advised I HAD MISSED MY FLIGHT.But was not available any essentive to stay for the next day,and was compelled to obtain One more tickert for August 23rd at my expence.I Just about shed my occupation due to tht,they sold my seat and place me at an expected expencies of which I DEMAND To generally be COMPANCERTATED FOR THE MONEY Missing,WAGES Misplaced.